We’ve confirmed that all systems are back to normal with no customer impact as of 06/09 14:30 UTC. Our logs show the incident started on 06/09 13:20 UTC and that during the 1 hour and 10 minutes that it took to resolve the issue some customers experienced failures in querying the Application Analytics.
- Lessons Learned: We have collected logs that we will use to further diagnose the issue and work on improvements that will reduce incidents like this in the future.
- Incident Timeline: 1 Hours & 10 minutes – 06/09 13:20 UTC through 06/09 14:30 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Varun
Some customers may experience failures in querying the Application Analytics starting from 06/09 13:20 UTC. We see intermittent issues in one of our back-end services causing failures at Application analytics. We are evaluating the impact with Azure Portal users as well as we are investigating this incident The following data types are affected: Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
- Work Around: None
- Next Update: Before 06/09 19:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Varun