Final Update: Wednesday, 24 August 2016 06:22 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 08/24, 04:15 UTC. Our logs show the incident started on 08/24, 05:15 UTC and that during the one hour that it took to resolve the issue some customers experienced data gaps in web test results.
We’ve confirmed that all systems are back to normal with no customer impact as of 08/24, 04:15 UTC. Our logs show the incident started on 08/24, 05:15 UTC and that during the one hour that it took to resolve the issue some customers experienced data gaps in web test results.
- Root Cause: The failure was due to the configuration changes to one of the back end services.
- Incident Timeline: 1 Hour – 08/24, 04:15 UTC through 08/24, 05:15 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Praveen
Initial Update: Wednesday, 24 August 2016 05:52 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Gaps in web test results. The following data types are affected: Availability.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Gaps in web test results. The following data types are affected: Availability.
- Work Around: none
- Next Update: Before 08/24 12:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Praveen