Final Update: Wednesday, 02 November 2016 18:30 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 11/02, 18:10 PM UTC. Our logs show the incident started on 11/02, 17:00 UTC and that during the 1 hour that it took to resolve the issue, some of our customers would have experienced gaps in their Live Metrics Stream in Application Insights.
We’ve confirmed that all systems are back to normal with no customer impact as of 11/02, 18:10 PM UTC. Our logs show the incident started on 11/02, 17:00 UTC and that during the 1 hour that it took to resolve the issue, some of our customers would have experienced gaps in their Live Metrics Stream in Application Insights.
- Root Cause: The failure was due to a couple of our back end systems falling into a bad state. Mitigating this resolved the issue for our end users.
- Incident Timeline: 1 Hours & 10 minutes – 11/02, 17:00 UTC through 11/02, 18:10 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Arun
Initial Update: Wednesday, 02 November 2016 17:42 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers using the LivesMetrics feature in Application Insights will experience failures..
We are aware of issues within Application Insights and are actively investigating. Some customers using the LivesMetrics feature in Application Insights will experience failures..
- Next Update: Before 11/02 20:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Arun